In business management, quality management, salary levels, company policies, work environment, relationships with others and job stability are summarized as hygiene factors. Two-factor theory by the American psychologist Herzberg developed. He pointed out: there are two different types of incentives. One is able to encourage people to job satisfaction factors of production, called incentives; the other is not prompted dissatisfaction factors, called hygiene factors. Improving incentives, often give employees a large degree of motivation, a sense of job satisfaction, help to fully mobilize the enthusiasm of the staff. Means health factors and factors related to the working environment or conditions, improper handling of these factors, or that such basic needs are not met, can lead to employee dissatisfaction, or even seriously dampen their enthusiasm; on the contrary, can only meet these needs prevent employee discontent.
Based on the above analysis, Herzberg believes the traditional satisfied - not satisfied with the notion that the opposite of satisfaction is not satisfied is inaccurate, is not satisfied with the opposite should be satisfied rather than dissatisfied, the opposite should not be dissatisfied dissatisfied rather than satisfied. In other words, with incentives, it will produce satisfaction, without incentives, it is not satisfied, nor dissatisfied. With health factors, it will not satisfied, but not satisfied, but not health factors, will produce dissatisfaction.
comparison of Maslow's hierarchy of needs theory and Herzberg's two-factor theory.
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Two-factor theory has been widely used in academic and business management, plays an important role in the modern theory of work motivation.
In our standard of living, material incentives and money can not be ignored. The problem is to appropriate the payment of wages and bonuses, incentives to play their role in preventing it becomes a health factor. Financial incentives must be linked to the performance of employees, if the two are not connected, then no amount of money, the staff also not be of incentive. Once suspended or less hair, will result in employee dissatisfaction, then wages and bonuses become hygiene factors.