development
Hualian Supermarket Co., Ltd. under the Jinan Jinan Hualian Group, was established in February 2002, after the Jinan Hualian Group, following the development of a comprehensive department stores, another key the supermarket chain business development. After the unremitting efforts of Hualian supermarket have been expanding, by the end of 2006 with three million square meters of business area of the successful opening of new stores, Hualian Supermarket stores.
By the end of 2004, owns a chain of stores in 1693, serves more than 10 provinces and cities of Shanghai, Beijing, Jiangsu, Zhejiang and Anhui, the establishment of the Yangtze River Delta as the key to both Beijing and Shanghai as the center strategic framework to the radiation of development. Hualian Supermarket chain industry in China is the company has a certain influence and visibility. In the field of franchising over the years he won the China Chain Store & Franchise Association awarded China's outstanding franchise brands.
Under the banner of Brilliance Group, the company adhere to the development of adjustment, adjustment promotion, development, transformation, promoted to work pointer by rapid development, positive transformation, effectively raising, to achieve the desired economic goals, President Chain Store and make due contributions to the development of the cause.
Business
The company's main business for the supermarket chain, operating range: garments, apparel series matching goods, daily necessities, arts and crafts, hardware, educational supplies, Chinese and Western restaurants, storage and transportation, import and export business, building materials, decoration materials, supermarket management, food, commonly used drugs, and food products, franchising, food, acquisition of aquatic products, vegetables, fruits, tobacco, alcohol, Valet service (except for special provisions), family planning devices, attached to the branch (the above scope of business related to license their operating permit to operate)
operating characteristics
the company's long-term We are committed to developing domestic and foreign retail markets. On the basis of learning from the advanced experience of domestic and international industry chain, and actively promote the system and mechanism innovation. With "no fakes Hualian, each piece is assured" as the self-regulatory standards, in strict accordance with the ISO9002 international quality certification system, from the custody of procurement of goods, goods to the shelves of merchandise management, have implemented the entire process of product quality responsibility system, be genuine, good faith operation. With "high-quality goods, services add value" service concept, the company has launched a "hot line 962 828 free shipping", "convenient angle 24-hour" and other new services measures, improve the comprehensive service level. To "lower cost than our competitors' business strategy, the company raised from the control of dominant capital flow to the control recessive cash flow, mainly through full control, process control and comprehensive control" three-pronged ", to be effective management. In order to guard against operational risks, Hualian Supermarket to establish internal controls from several environmental, financial and accounting control system and main control procedures and implement control systems within the enterprise, improve the management level, successful out of a "low-input , low-risk, high-efficiency, high-yield "as the characteristics of the business development path.
Culture
Hualian Supermarket Co., Ltd., is operating various types of household goods, sports goods, household appliances, knitwear, apparel; all kinds of casual, beverages, tobacco and alcohol and other goods wholesale and retail business, unified image, unified logo, unified management, unified management direction for the development of the retail chain operator.
Operational objectives: through the chain, scale of operation in the market place.
operating characteristics: to meet customer needs. Full of variety, affordable prices, excellent service.
organizational structure: the implementation level management responsibility system under the leadership of chief executive officer, according to the different needs of the work to set up the appropriate functions.
concept of corporate culture:
The spirit of enterprise: the best use of smooth flow of goods honest man is always hard work and sincere service a day before further
management principles ----- decision-making more scientific and standardized management, information networking
development strategy ----- rolling development, progressive management and take the road chains
shop principle: strict prudent choice of site demonstrate positive and steady development of stores
employing the concept: capable, the levels were so, mediocre; implementation of training, the implementation of localization
working principles: clean and efficient high-quality low-cost < / p>
business philosophy: honesty service innovation competition
business purposes: high-quality fresh satisfaction cheap affordable
The operating principle: professional services, reputation first, innovative ideas, sustainable development
Code of conduct: control costs lower than competitors
working guidelines: everything act now, for once do the right
service criteria: patiently, always smiling, exceed customer expectations to provide quality service
teamwork: grateful for the efforts of my colleagues, and colleagues to communicate everything, benefit sharing with colleagues
employees basic requirements: unity, accurate execution
customer service concept: all for your satisfaction
life philosophy: vigilante, self-awake, self-reliance, self-reliance
Manager cornerstones:
① four consciousness: the problem of consciousness, a sense of crisis, sense of time, cost consciousness
② three things: hard work, knowledge, experience
③ three major tasks: assistant boss, assist subordinates, personnel training
④ three concepts:
digital concept: no idea who is playing digital confused battle;
principle concepts: lead by example, justice leadership;
profit concept: allow small part of the negative gross profit, but for the overall profitability.
Honor
pilot enterprises, advanced units and collective integrity unit.
Event
think buying food braised pork sauce violation provisions added caramel color, Ms. Wang to Beijing Hualian Hypermarket Co., Ltd. to court. January 25, 2016, the Second Intermediate Court of Final Appeal rejected the supermarket appeal and upheld the first instance court returns to the supermarket, Miss Xiang Wang and the return of money paid ten times the compensation decision.
2015 Nian 3 21, Ms. Wang in Hualian Supermarket separately purchased 17 bags of a certain brand of soup sauce beef flavor, mellow secret sauce tendons and rich spiced sauce goat, a total of 695.20 yuan. Three kinds of food packaging comprising the list of ingredients are food additives (caramel color).
Ms. Wang said, she learned that food additives, "caramel color" does not include the use of butter braised pork products. Unsafe food products are involved in the abuse of food additives, the prosecution requested the court to order her return refund supermarket and ten times the amount of their compensation.
Hualian Supermarket argued that food itself is involved butter products, in line with caramel-colored range, in line with national safety standards. Supermarkets sell products there is no quality problem, no return, refund obligations. Ten times the compensation premise is the existence of quality and safety of food, and the seller knowing when to sell food safety standards in the presence of the product itself, sales should just take responsibility, so do not agree with Wang claims.
First Instance Court after the verdict, Union refused to accept an appeal to two in the hospital.
Second Intermediate Court hearing that Ms. Wang from the supermarket to buy food involved, the two sides formed a contract for the sale of a de facto relationship. "Food Safety Law" clearly stipulates that food safety standards should include a variety of food additives, use of, and so the amount of content.
range of caramelon the production of standard number described Wang purchased in a supermarket food packaging bags, the corresponding "standard food additives" described in the article does not include butter braised pork, the product concerned List of ingredients are food additives caramel color recorded on the outer bag, so Miss Xiang Wang supermarket sales of food involved in violation of the requirements of "food additive standard," the use of food additives, also in violation of "food safety law".
made by the Court of First Instance verdict, the facts are clear, correctly applies the law should be maintained. Accordingly, rejected the appeal and upheld the original verdict.