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Asus laptop



TechnicalSupportService

A.IfauserencountersaproblemduringtheuseofASUSnotebookproducts,youcanfirstconsulttheusermanualtofindtheanswer.

B.UserscanalsovisitASUSChinesewebsite()togetcorrespondingtechnicalsupportandtroubleshootingofcommonproblemsintechnicalsupport.

C.Userscanalsogototheonlinetechnicalconsultationarea(),whereASUSonlineengineerswillansweryourquestions.

D.UserscandialASUS7X24hourstechnicalsupportline,andouronlineengineerswillprovideyouwithservices.Iftheproductisconfirmedbytheonlineengineerasahardwareproblemthatrequiresmaintenanceservice,theonlineengineerdedicatedlineservicepersonnelwillgivetheuserasetofservicedispatchnumbersandarrangeforthenearestservicecentertoservetheuser.

ASUSNotebook(1sheet)

E.Nomatterhowyouseektechnicalservices,pleasebesuretoclearlyinformyouoftheproductmodel,productserialnumber,BIOSversion,matchinghardware,detailedfailurephenomena,etc.,sothatASUSengineerscanjudgemoreaccuratelyandquicklyThecauseofthefailure.

TestingandRepairing

Usersmustbackuportakeoutimportantdatainstoragedevices(suchasharddisks,CD-ROMs,etc.)beforesendingthemforrepair.ASUSisonlyresponsibleforproductrepairsandtesting,Wedonotprovideanydatarecoveryandbackupservices,andourcompanycannotberesponsibleforanydatadamageorlosscausedbyanyfactorduringtherepairprocess.

Inordertoprotecttherightsandinterestsofusers,usersmustpersonallysendthemachine(withwarrantycardandformalpurchaseinvoice)totheservicecenterdesignatedbyASUStoshortentherepairtime.

TheASUSlaptopafter-salesservicecenterissubjecttotheannouncementontheASUSofficialwebsite.

Forlaptopsthatexceedthefreewarranty,ASUSwillchargemaintenanceservicefees,materialfees,ortestingfees.

Forlaptopsbeyondthescopeofthefreewarranty,iftheuserdoesnotagreetorepairforanyreasonaftertheengineerhastestedthequotation,atestfeemustbepaid.

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